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2022 Guide: How to Place an Order On Jumia


Jumia is the largest E-commerce in Africa and they have offered the best prices to users in Africa in countries like Nigeria, Uganda, Ghana, Egypt, Kenya e.t.c. Their prices are affordable and they offer users discounts on products they also engage in sales events like Flash Sales, Black Friday, Tech week, Ramadan Shopping, Christmas sales shopping and much more.

The African E-commerce giants have garnered a lot of customers and they are gaining more customers with each passing day even in rural areas. Most of the new users don’t know how to place orders for their choice items on their website or app. This post aims to teach new users how to go about placing orders and getting their orders on their doorstep.

Jumia offers a wide variety of products that might interest you but if you don’t know your way around the portal in this post, you will be educated on how to place orders on the Jumia portal.

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Steps On How To Place Orders On Jumia

The Jumia website has a friendly interface and you can see a collection of categories to choose from on the main page of the website. Each category has a wide selection of products, use filters to find a product you need.

When you’ve found the product you like, it’s time to place an order. After selecting the product follow these steps to place your order;

  1. Click on “Add to Cart” on the product page.
  2. You can add or remove items in your cart at this stage and if you are satisfied you can click on “Checkout” to continue.
  3. You will be asked to create an account if you are a new customer,
    the next step is to add your address, and then click “Next” to continue.
  4. Select a Delivery Method which comprises Door Delivery or Pick up Station (Cheaper Shipping Fees).
  5. You can select a Pickup station closer to you by clicking the “Select a Pickup Station
    ” link. When you have done that, press “Next” to continue.
  6. You have to choose a payment method which comprises of JumiaPay or Cash on Delivery. JumiaPay involves the use of atm cards and PayPal for payment while Cash on Delivery involves payment when the item is delivered to your doorstep or Pickup station but it’s limited to those outside Lagos state.
  7. After you have chosen your preferred method of payment, click “Next” and you will be taken to the summary page.
  8. After reviewing the summary page click on “Confirm” your order will be placed successfully and you will be redirected to the JumiaPay portal to make a payment if chosen as the method of payment.

Jumia Brief History

Jumia is an online marketplace for electronics and apparel that targets many African nations, among others but was headquartered and incorporated in German.

It is regarded as the best shopping platform in Africa. The company is also a logistics service that enables packages to be shipped and delivered from sellers to buyers and a payment service that facilitates transactions between active participants and the Jumia platform in selected markets.

Wrapping Up

I hope with this post new users of the Jumia e-commerce website can now place orders seamlessly without hassles. It is important to know that after placing an order on Jumia and getting it at your doorstep, you have the option of refusing the order if you don’t like it or if it was not what you ordered you got. You can ask for a return and a refund and you will be refunded. Thanks for reading.